Terms and conditions - Russell's Bicycle Club
Russell's Bicycle Shed will hereby be termed the 'supplier'. The signatory (you) will hereby be termed the 'customer'.
These conditions relate to the Russell's Bicycle Club Subscription Scheme only.
The customer agrees to fulfil the contract by paying 12 individual monthly payments over one calendar year to the supplier. Failure to do so will result in termination of this contract.
This service is administered through the LoveAdmin website, this does not affect your rights under GDPR and Privacy regulations
The supplier agrees to provide one 6 month service at a date agreed with the customer at an interval of 5 months into the contract and a further 12 month service or Rebuild at a date agreed with the customer after an interval of 11 months. The customer will be allowed minor repairs or adjusts of the bicycle free of labour throughout the term of the contract. A minor adjustment is classed as any work where the labour charge is £12 or less for Commuter Club
All materials and parts are excluded from this contract except those identified in the supplier's standard service documentation. The supplier will provide the customer with an estimate based upon the work required before proceeding.
The supplier will contact the customer by email in good time prior to the service date to arrange collection or drop off of the bicycle. The supplier cannot be held responsible for emails not being received or being diverted.
The customer is required to book their service using the LoveAdmin portal and a link to this will be provided on email communications
The supplier will endeavour to provide 24 hour turnaround unless prior agreement with the customer or if parts for the bicycle are not available within that period.
This contract is for the bicycles listed on the subscription. Other bicycles will be charged at a standard rate.
This contract does not cover you for loss or damage and cannot be used to claim against the supplier if the bicycle is damaged when not in the supplier's care.
In the event that the customer changes their bicycle during the term of the contract the customer must inform the supplier prior to providing the bicycle for service.
This document may be amended at any time by the supplier.
The customer may cancel their membership at anytime with the loss of all benefits provided by the supplier. The supplier will not be liable for any servicing deemed by the customer to be owed if the membership is cancelled prior to completion of the contract.
If at any point during the term of the contract payments by the customer cease without notice in writing or verbally, for whatever reason, the supplier reserves the right to invoice the customer for the outstanding payments.
Privacy
Your data is important to us and we will not use it for any purposes other than that of administering the Club and communicating with you about the offers available for Club Members.
Your rights under GDPR will always be respected.
The supplier will hold information regarding you and your bicycle for as long as you are a member of the Club.
The information the supplier holds regarding your bicycle can be shared with authorities in the event of loss only with written permission for the customer.